"The virtual mediation option was really effective. Your Mediation Services had all of the parties set up in different rooms. Mr. Bollard's 'shuttle diplomacy' really helped us understand everyone's position."

"I appreciated how Mr. Bollard worked hard to understand what was important to me. He suggested some creative ways to reach a settlement agreement."

"With his knowledge of the law and the litigation process, the Mediator was able to help us understand the value of carefully considering an early resolution of a very difficult partnership fight."

"We appreciated how the Mediator managed the mediation process, always predicting how much time he would take with the other parties. He was engaged the entire time."

"Even though we couldn't reach a settlement during our first session, Mr. Bollard followed up with us until the parties were ready to compromise and settle the case."

"With his extensive experience as a trial lawyer, Mr. Bollard was able to forecast what to expect if we moved forward with our arbitration. His insight helped us reach an informed decision."

"Mr. Bollard provided a comfortable environment to express our true feelings about the conflict that stressed our lives and resolve the dispute."